It's all about Total Customer Experience.
We focus on how your audience experiences your brand as they transition from inquisitive prospects to loyal, repeat customers. Our Solutions have been designed to deliver content where your audience lives, both at work and in home environments.
Agency Retainer
We often serve as an extension of our clients' team, creating long-term relationships.
Brand Platforms
We design and build platforms that help brands create awareness, drive engagement and measure results.
Portal + CMS + Analytics + Ad Serving + Social + Mobile
Enterprise Social Platforms
We create enterprise communication platforms that protect an organization's content and cultivate collaboration using familiar social networking tools.
Security + Portal + CMS + Analytics + Social + Mobile
Digital Content Delivery
We provide content management and cloud computing solutions to seamlessly connect consumers to content.
Product Design
From the out of box experience to interface design & engineering, we help consumer electronics brands build products that lead the industry.
User Experience
As a user-centric digital agency, we combine intuition and data to architect and design solutions that meet the emotional, behavioral and business needs of our clients and their target audience.
SWITCH
Designed and developed by LEVEL, SWITCH is a content management platform used to drive digital campaigns, manage content and simplify architecture. We use SWITCH to rapidly deploy CMS solutions and to facilitate complex data integrations.
Campaign
We create engaging campaigns that blend insights and branded content to encourage customer engagement and move products off the shelves.
Social + Mobile + Media + Search + CRM
Articles
Finding Value Through TCE Design (PDF)
Creating products or experiences that add real value and exceed customer expectations is a challenge. This paper explores some of the methods used by LEVEL to find value for our client’s customers.
The Marketing Lifecycle as it Applies to Client Service (PDF)
This white paper asserts how acquisition, conversion and retention strategies influence the relationship between a client and their agency.
Embrace Changing Marketing Dynamics (PDF)
As industries converge in an attempt to get closer to the customer, brands are forced to adapt quickly to create differentiation. This paper looks at how the consumer electronics landscape is shifting and identifies the core components for a long-term sustainable strategy, even through changing market dynamics.
Digital Content Distribution (PDF)
This white paper discusses how digital content distribution strategies provide organizations with the ability to deliver consistent brand messaging across multiple channels.
Lead the Market (PDF)
A culture of innovation continually creates solutions that delight the customer. Learn how to inspire your team and colleagues to innovate using some of the core principles of Total Customer Experience Design.
Preparing for the End of the Web (PDF)
This white paper predicts how the web will evolve as consumers now have immediate access to the content, media and technology that define brands.